This privacy policy Applies to the use of the Batjelly (batjelly.vu) platform and mobile app. By using the platform, you are deemed to have accepted this policy.

1

Introduction — Why This Policy Matters

Batjelly understands how valuable your personal information is. When you place your trust in us, we take full responsibility for handling that information with care. This privacy policy is written to give you a clear picture of what data we hold, why we hold it, and how we use it.

Many platforms write their privacy policies in complex legal English that the average person simply cannot follow. Batjelly We don't. We believe you have the right to understand how your own data is used — in plain language.

This policy applies to the Batjelly website, mobile app, and all related services. If you are under 18, please do not use this platform.

2

What types of information we collect

Batjelly collects two types of information — what you provide directly, and data generated automatically while you use the platform.

Type of Data Example Why it is collected
Identity Information Full name, date of birth, national ID number Age Verification & KYC
Contact Information Email address, mobile number Account communications
Financial information Bank or mobile banking account number Payment Processing
Activity information Game history, betting records Service Delivery & Monitoring
Technical Information IP address, device type, browser Security & Optimization

We only collect information that is necessary to provide our services and meet legal requirements. We do not ask for information beyond what is needed.

3

How We Collect Data

Batjelly Data is collected in several ways:

  • Directly from you: During registration, KYC verification, payment processing, and support interactions.
  • Automatically: Via cookies, log files, and analytics tools during platform use.
  • From third parties: Relevant data from payment processors, identity verification agencies, and fraud detection services.

Batjelly will never call or email you asking for your password, PIN, or full bank account details. If you ever receive such a request, please be cautious.

4

Purpose of Data Use

Your information Batjelly Used exclusively for the following purposes:

  • To create and manage your account.
  • To process gaming services, payments, and withdrawals.
  • To complete age and identity verification (KYC).
  • To customize your experience based on your preferences.
  • To prevent fraud, money laundering, and other illegal activities.
  • To meet legal and regulatory obligations.
  • To enhance platform security and performance.
  • To send bonuses, promotions, and important notifications (with your consent).

Batjelly never sells your information to third parties for marketing purposes.

5

Data Sharing Policy

Batjelly In certain circumstances, your data may be shared with trusted parties, including:

  • Service providers: Payment gateways, identity verification agencies, and technology partners who help us operate our services — they only receive the data necessary for their specific role.
  • Legal authorities: Information may be shared to comply with legal obligations or government directives.
  • Fraud prevention: In partnership with security specialists to protect the platform and its members.

All third parties are bound by strict confidentiality agreements with Batjelly and may only use data for the specific purpose for which it was shared.

6

Cookies and tracking technologies

Batjelly Cookies and similar tracking technologies are used on our website and app. Cookies are small data files stored in your browser.

  • Essential cookies: Essential for maintaining login sessions and platform security.
  • Functional cookies: To remember your language, theme, and preferences.
  • Analytics cookies: To analyze usage patterns and improve platform performance.

Most browsers offer options to manage cookies. However, disabling essential cookies may cause certain platform features to stop working.

7

Data Retention, Security & Duration

Your information Batjellyis stored on secure servers. We use internationally recognized security standards:

  • SSL/TLS encryption — all data between your browser and our servers is encrypted.
  • Database encryption — stored data is kept in encrypted form.
  • Access control — only authorized staff can view information on a need-to-know basis.
  • Regular security audits — conducted by independent third-party experts.

Data is typically retained for a set period even after an account is closed — as legal obligations and fraud investigations may require it. Once that period expires, data is securely deleted.

No digital system is 100% impenetrable. However, Batjelly is committed to maintaining the highest level of technical security. In the event of a security breach, we will act swiftly and notify affected members where applicable.

8

Your data rights

You have certain important rights over your own personal information. Batjelly Respects these rights:

Right to access your information

You can find out what information we hold about you. Submit a request to our support team.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data in certain circumstances.

Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted.

Right to data portability

You have the right to receive a copy of the information we hold about you.

Right to object

You may object to the processing of your data under certain grounds.

9

Protection of Children's & Minors' Data

Batjelly We do not knowingly collect data from anyone under the age of 18. Our platform is intended for adults only.

If a minor has accidentally created an account, their guardian or Batjelly Support can contact us and the data will be immediately deleted and the account closed.

Creating a Batjelly account is strictly prohibited for anyone under 18. If you know of a minor using this platform, please let us know.

10

Changes to the privacy policy

Batjelly This privacy policy may be updated from time to time. For significant changes, a notice will be posted on the website and registered members will be notified via their registered email address.

Continued use of the platform after any changes are made constitutes acceptance of the updated policy. We recommend reviewing this page regularly. The "Last Updated" date at the top of the page will always reflect when the policy was last revised.

11

Privacy contact

If you have any questions about your information, your privacy rights, or this policy, please contact the Batjelly support team:

We typically respond to privacy-related requests within 72 hours.

Batjelly respects your right to privacy. We are committed to working with you in a transparent and trustworthy manner.

Our Security Commitment

How Batjelly keeps your information secure

From technology to policy — we make no compromises when it comes to protecting your data.

SSL 256-bit encryption

All data between your browser and Batjelly's servers is protected with military-grade encryption.

Strict access controls

Only authorized personnel can access data on a need-to-know basis. All access is logged and recorded.

Regular Security Audits

An independent team of experts regularly audits Batjelly's security. Any vulnerabilities identified are addressed immediately.

No selling of data

Batjelly never sells your personal information to third parties for marketing or commercial gain.

Biometric Login Protection

Log in to the mobile app using your fingerprint or Face ID — secure access without a password.

Transparent Policy in Bengali

Our policy is written in plain, straightforward language — not dense legal jargon — so you can truly understand what happens to your information.

Your information is completely safe at Batjelly

Read our privacy policy and join with confidence. Over 5 million members across Bangladesh trust Batjelly.

SSL secured Your data is never sold Transparent Policy in Bengali 24/7 Support
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